Billing Information

Utility bills are mailed out on the 1st of each month and are due on the 15th of each month. Meters are read monthly. In the event that your bill goes 40 days past due you will receive a termination notice. After receiving a termination notice you will be given 2 weeks to either pay your bill or come into the office to make payment arrangements; please remember that the homeowner/responsible party must make the arrangement.

If neither of these are done you will be put on the shut-off list, services will be disconnected on the last Tuesday of the month, and a $30 late fee will be applied to your utility bill. To have services restored the current amount due on your utility bill will need to be paid unless other arrangements are made. If there is not a current deposit on file, a new $120 deposit (cash or credit card only) will be required along with the reconnect fee and past due balance.

How to Pay

The City of Jerome offers many payment options to pay your monthly bill.

Pay Online

Make online payments now with Xpress Bill Pay. You will need to have your account number and the amount you want to pay. Setup your account online with Xpress Bill Pay.

Direct Pay

With direct pay the City of Jerome automatically debits your checking or savings account for the minimum that is due on the 15th of each month. You will still continue to receive your monthly billings on the 1st of each month with the amount being due.

Want to sign up for direct pay? Please print the direct pay form (PDF) and return it to City Hall or mail it in. Make sure to include a voided blank check.

In Person or Drive-Up Window/Night Drop

You can always come to City Hall or come to the drive-up window to pay your bill.

For those that are unable to make it during regular business hours there is a night drop box located under the drive up window. For your protection please do not deposit cash in the night drop.